G2DA Tufin Maintenance and Monitoring

Service Packages

G2 Deployment Advisors provides several customizable options for customer maintenance and monitoring. Listed below are baseline packages. Please call (508)-826-5012 or email sam@G2DA.com for a specialized price quote.


Basic Maintenance Maintenance and Monitoring Maintenance, Monitoring, and Optimization
Quarterly Tufin upgrade or hotfix as necessary/desired
Yearly Configuration review
Bi-Yearly Tufin roadmap presentation
Real-time monitoring of Tufin Platform
Includes:

• Device connectivity
• SecureTrack/SecureChange processes
• Disk usage
• License Status
Audit log collection archiving
Tufin Backup collection
Break fix and direct problem resolution for connectivity problems¹
Trouble Ticket proxy service¹
Quarterly optimization report creation
Identifies:

• Fully shadowed rules
• Disabled and expired rules
• Duplicate and unnecessary objects
• Rules that could be consolidated
• Rule and object usage
¹ Requires valid Tufin support contract.